Most concrete contractors in the Fort Smith area stand behind their work verbally. Some don't stand behind it at all. Wagner Concrete Co. is the only contractor in Western Arkansas offering a written warranty on every job. Here's why that distinction matters.
What a Verbal Promise Is Worth
When a contractor says "we stand behind our work," that's a nice thing to say. But if there's no document, no defined terms, and no clear path to a remedy, it means very little. If something goes wrong — premature cracking, surface delamination, drainage failures — you're left having a conversation about what was implied rather than what was agreed to. That rarely ends well for the homeowner.
What a Written Warranty Provides
A written warranty defines specifically what is covered, for how long, and what remedies are available if a problem occurs. You have a document. We have an obligation. If the concrete fails in a way that our warranty covers, you know exactly what your recourse is — and so do we. There's no ambiguity, no memory gaps, no he-said-she-said.
What It Says About Workmanship
Contractors who offer written warranties do so because they're confident in the quality of their work. You don't warranty something you're not sure will hold up. The fact that we put our commitment in writing on every job is a statement about how we install concrete — the base prep, the mix design, the thickness, the finishing. We don't cut corners because we're on the hook if it fails.
Ask About It When Comparing Quotes
When you're getting multiple quotes, ask each contractor directly: do you offer a written warranty? What does it cover and for how long? You'll quickly learn who backs their work and who doesn't. Then call us at (479) 551-1642 and compare.
